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About us | About our goods | Privacy Policy | Paying by PayPal | UK Postage & Packing | Outside UK Postage & Packing | Returns Policy

About Us

We are based in Yorkshire and successfully trade at Continental and Farmers' & Producers' markets. Our passion for Mediterranean gourmet foods began, properly, in France in 1976. Local produce of succulent Bayonne ham and Provencal olives, Foie Gras d ’oie began our gastronmic journey of discovery. Then, in Spain, Fabada Asturianas, Chorizo and Pequillo convinced us that Mediterranean foods shouldn't just be enjoyed on holiday.

Whether you are familiar with this produce or not, it is certainly worth investigating if you, like us, enjoy Mediterranean food. We are always happy to advise on the availability of Mediterranean foods.The products that are artisan-made may be seasonal and sometimes unavailable. This site will be kept as up-to-date as possible to advise our customers on what is and what is not available. On rare occasions, we may substitute a product that will be equal to, or exceeding the quality of the ordered product.

Privacy Policy
If you choose to contact us, we will never pass your email address on to any other business or person. If you choose to shop with us, your payment is processed by PayPal, a secure method of payment. We do need your name and a delivery address for the purpose of providing the service. We do not pass your information on to any other person or company, other than the carrier who will deliver your goods. We keep you data safe according to prescribed practice and we are we are registered with the U.K. Information Commissioner BS7799 ISO/IEC.

Postage and Packing in the UK
All UK prices include postage and packing.

Postage and Packing outside the UK
If you are outside the UK, please fill in our form and submit it to us with your shipping address. We will then calculate the correct postage to your country and email you back to advise you of the amount for goods plus postage. We provide a PayPal button in our email for your convenience. Once we have received your payment, your goods will be dispatched.

Returns Policy
We will gladly refund the cost of any unopened product returned to us, minus postage.

About our goods
1.  Most goods are produced within the E.C. and meet current consumer laws. Any goods made outside the E.C. are HACCP and or ISO.
2.  Goods have tamper seals. Many goods are in sealed glass jars and will be protected with bubble-wrap or foam chip. Goods for export likewise, but also in resealable bags.
3.  All goods are priced in U.K. Sterling at prevailing exchange rates in your country.
4.  U.S. customers – Please note! Check with your State that you legally can receive Iranian Saffron.
5.  No meat or dairy products (if perishable) can be sent outside the E.C. Check with your State that you can receive tinned meat products if they are offered on this site for sale.
6.  We prefer not to send chocolate if the weather conditions exceed 20c/68f. If in doubt, please check your weather forecast.
7.  All Bonnat chocolate is Kosher and Parve.

Paying by PayPal
PayPal is a secure method of payment and you do not need to hold a PayPal account to use this facility. When you pay with PayPal, the service to you is free and is secured with VeriSign SSL (secure socket layer). An SSL Certificate consists of a public key and a private key. The public key is used to encrypt information and the private key is used to decipher it. When a browser points to a secured domain, a secure sockets layer handshake authenticates the server and the client and establishes an encryption method and a unique session key. They can begin a secure session that guarantees message privacy and message integrity.

Your financial transaction remains private and no information is shared with us. As soon as you have sent your payment through PayPal, we receive notification. We can then dispatch your goods.

Click this link to find out more about PayPal.
Click this link to find out more about VeriSign

 

© Alex Med, 2007
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